Front Office Agent - Administrative & Clerical jobs in Malta - May 2019

Front Office Agent

Central Malta

|
Front Office,
Sales
Posted date 07/01/2019 |
Closing date 21/06/2019
Full Time Entry, Experienced
AX The Palace, Malta is looking to recruit a Front Office Agent to join their team on a full-time basis. The selected Front Office Agent will be a self-confident and very well organised professional who portrays an image of efficiency. The ideal Front Office Agent must have guest care as a priority, with every effort should be made to meet guests’ needs with all comments/complaints being actioned to a high degree of efficiency.


Responsibilities:
  • Know the standards and put them into practice in his/her daily work
  • Be available for guests at all times as a point of contact and co-responsibility for appropriate treatment of guest complaints, passing on and documenting such complaints
  • Promote all Hotel Sales and in-house facilities
  • Check and monitor any functions taking place at the time
  • Ensure all staff hand-over procedures are carried out at shift change and that all check & task lists have been completed.


Requirements:
  • Good standard of education
  • Fluency in English; another European language will be considered as an advantage
  • Be computer literate
  • Has previous working experience in Front of House operations
  • Able to work on his/her own initiative and take decisions when not supervised
  • Willing to work flexible hours including weekends
  • Be able to handle the reception duties in the indoor pool area
  • Knowledge of Opera will be considered as an advantage.



AX The Palace:
The Palace Hotel in Sliema is one of the top 5 star hotels in Malta. It is highly rated for its 5-star services, exquisite cuisine and impeccable organisation and surroundings. The Palace provides top services and facilities. The Palace is an eco-leading efficient high-class hotel in Malta. It adopts a modern façade that attracts travellers and locals alike. As soon as you enter one of the top Sliema hotels in Malta, you are greeted by a world of luxury, exquisite accommodation and excellence in service.

Kindly submit your application directly to us using the 'Apply Now' button.

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