Swedish Speaking Customer Support Agent

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Multi Warehouse ltd

Swedish Speaking Customer Support Agent

Central Malta
Posted date | 12/06/2017 Closing date | 12/07/2017
Full Time Experienced 24,000-27,000
Customer support,
Call Centre

Job Vacancy:  Swedish Speaking Customer Support Agent

What we are looking for:

A person with a set of skills and ambition to become a member of Multilotto’s successful customer service. You’re a believer in technology and have an understanding of what it means to work in a tech-driven organisation. We believe you recognize yourself in some or all of the following;

  • A doer who brings vision and proven ability to execution
  • You are a socially skilled person who can talk to strangers
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • You have a basic understanding for online gambling
  • Prior experience is not a demand, but a merit
  • Fluent in Swedish, any additional language will be considered an asset

To be successful in this role you need to be able to accelerate high tempo in your daily work and have the ability to handle many different situations in your daily work. As a person, you are curious and enthusiastic. A motivating person that is in the beginning of his/her career or wants a new challenge within our company. As Multilotto needs to remain different, we gladly see candidates from other backgrounds and industries. Diversity, culture and values are the foundation we stand on and our catalyst for excellence.

Requirements - What you will do:
  • You will work in our customer service department
  • You will help our customers with different problems and claims
  • You will be the face and voice of the company to our customers
  • Keep records of customer interactions, process customer accounts and file documents
  • Take the extra mile to engage customers
  • You will work independently with support from your manager
Benefits - What we offer
  • Competitive base pay.
  • A great culture that stresses teamwork, high standards for execution, and not taking oneself too seriously.
  • Challenging and diverse tasks in a fast moving environment
  • An ambitious and dedicated team of skilled and experienced colleagues
  • The role is based in our Malta office.
  • Great coffee

Kindly submit your application to us directly using the 'Apply Now' button. An immediate is available for the right person.

About us:
Multilotto is one of the world’s largest online lottery sites, offering licensed and trustworthy betting on the outcomes of lotteries throughout the world.

Our success comes from our desire to constantly improve our product offering and give our customers the best, most varied gaming experience in the market today. Multilotto is expanding aggressively and is constantly looking for experienced individuals who want to join our success story.‚Äč

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