IT Systems Engineer

We are currently supporting an international manufacturing company recruit an IT System Engineer to support the business by leading system support, maintenance, deployments, and stakeholder collaboration.

Key Responsibilities:

Support & Maintenance

• Configure, optimize, and maintain core systems like Microsoft Windows Servers (WSUS, DNS, AD), SQL Servers, and PKI systems (e.g., Microsoft CA, PrimeKey).
• Deliver expert-level support (Level 3) for the business and third-party software, handling complex issues and root cause analysis.
• Operate PKIs, perform Certificate Authority Operator duties, and ensure compliance with EIDAS/ICAO standards.
• Lead incident and problem management, restoring and resolving issues effectively.

Deployments & Change Management

• Ensure quality through documentation reviews, testing, and design validation.
• Design systems that balance functionality, security, and performance, adhering to ITIL change management best practices.
• Oversee deployment, testing, and integration, ensuring smooth system transitions.

Stakeholder & Knowledge Management

• Chair technical meetings and support disaster recovery testing.
• Document and share technical knowledge, including user guides and training materials.
• Maintain IT compliance standards and coach junior team members.

• 3-5 years experience in enterprise system maintenance and operations.
• Proficiency in powerShell scripting, Windows Server features (AD, DNS, Hyper-V), and Cisco network configurations.
• Strong technical documentation and communication skills; additional European languages are a bonus.
• MCCA clearance is required, there candidates must already be residing in Europe for a minimum of 5 years in order to obtain clearance
• Available to work on-call for one week each month. Compensation includes a standard on-call allowance, with additional payment for any tickets resolved during the on-call period.
• Fluency in written and spoken English

• Relevant certifications such as MCSA, MCSE, Red Hat Certified Engineer, Microsoft Certified: Azure Administrator Associate, and CCNA are highly preferred to demonstrate technical expertise in key systems and infrastructure.

• Hybrid working
• Flexible working hours