Salesperson

Salesperson

Key Responsibilities

• Provide exceptional customer service by welcoming customers, understanding their needs, and offering personalized product recommendations.
• Promote and sell gourmet food, beverages, and specialty products while achieving sales targets and maximizing revenue opportunities.
• Develop and maintain comprehensive knowledge of all products, including ingredients, origins, preparation methods, and pairing suggestions.
• Assist customers with product selection and provide a premium shopping experience that reflects the boutique's standards and values.
• Maintain attractive, organized, and fully stocked displays in accordance with merchandising standards.
• Process sales transactions accurately using the point-of-sale system and handle cash and card payments responsibly.
• Receive, check, and replenish stock while monitoring product quality, freshness, and expiry dates.
• Ensure the shop is clean, well-presented, and compliant with food safety, hygiene, and health and safety requirements.
• Participate in stock counts, inventory management activities, and delivery checks.
• Support promotional campaigns, seasonal displays, tasting events, and product launches.
• Work collaboratively with colleagues and management to achieve store objectives and maintain excellent operational standards.

Key Skills and Attributes

• Strong customer service and communication skills.
• Sales-oriented with the ability to upsell and cross-sell products.
• Passion for gourmet food and specialty retail.
• Professional appearance and positive attitude.
• Strong organizational skills and attention to detail.
• Ability to work independently and as part of a team.