ERP Business Development Specialist

Our client, a leading provider of IT Infrastructure and Professional services, is looking to recruit an ERP Business Development Specialist to join their team. Reporting to the Head of Hospitality, the chosen candidate will receive comprehensive training, mentorship, and guidance, leading to a certification to:  

• Conduct in-depth research to identify potential industries and businesses, through market intelligence tools, whilst understanding the market;
• Leverage professional networking platforms to connect with target industries, crafting personalized outreach messages highlighting the benefits of the product, tailored to the recipient's business needs, following up accordingly;
• Engage with existing clients to understand their satisfaction levels and identify opportunities for upselling or cross-selling additional services.
• Foster long-term relationships by providing ongoing support and demonstrating a commitment to their success; seeking feedback to understand areas for improvement and addressing any concerns promptly;
• Collaborate closely with technical teams to ensure a deep understanding of the product’s features and capabilities, translating client requirements into technical specifications and customizing solutions accordingly;
• Act as a bridge between clients and technical teams, ensuring effective communication and alignment of expectations;
• Develop customized presentations and demos showcasing how the product can address specific pain points and streamline business processes; 
• Adapt communication style and content based on the audience's level of technical expertise and industry background;
• Focus on demonstrating tangible benefits and ROI to create compelling value propositions;
• Implement a structured sales process from lead generation to closure, utilizing CRM tools to track progress and manage pipeline effectively;
• Qualify leads based on predefined criteria to prioritize resources and focus efforts on high-potential opportunities;
• Maintain transparency and clear communication with clients throughout the sales cycle, managing expectations and resolving any issues proactively;
• Work closely with the marketing department to align messaging and promotional activities with sales objectives, providing insights and feedback from clients' interactions;
• Stay abreast of industry trends, technological advancements, and competitive landscapes to maintain a cutting-edge approach in the ERP market.

• At least 3-5 years of proven success in business development, with ERP systems.
• Exceptional communication, negotiation, and interpersonal skills, capable of building strong relationships with different stakeholders.
• Analytical thinker with a knack for solving complex business challenges.

• Fluency in Maltese and English, both written and spoken, is essential for effective communication with clients and the team.
• Knowledge and understanding of ERP systems and processes is advantageous

• Health Insurance
• Allowances