Commercial & Project Manager

Our client is looking for a Commercial & Project Manager to join their growing team. Reporting to the Director, the chosen candidate will:

Commercial Development

• Develop and maintain strong relationships with existing and prospective customers.
• Identify and pursue new business opportunities both locally and internationally.
• Follow up quotations and commercial opportunities to maximise conversion rates.
• Support the development and execution of sales and growth strategies.
• Represent the company during customer visits, meetings, and industry events.
• Monitor market trends, customer requirements, and competitor activities to identify growth opportunities.

Project Management

• Coordinate customer projects from enquiry through to successful delivery.
• Act as the primary communication link between customers and internal departments.
• Monitor project schedules, budgets, deadlines, and customer requirements.
• Identify and manage risks, delays, and changes throughout project execution.
• Ensure customer expectations are met while maintaining profitability and operational efficiency.
• Conduct project reviews and implement lessons learned to improve future performance.

Quotation & Technical Coordination

• Work closely with Engineering, Production, Procurement, Logistics, and Quality departments.
• Review customer requirements and oversee the preparation of quotations.
• Support costing activities and assess project feasibility.
• Assist in developing manufacturing solutions that meet customer requirements.
• Ensure quotations are accurate, competitive, and delivered within agreed response times.
• Support the transition of awarded projects into production through effective technical and commercial handover.

Leadership & Team Management

• Lead, mentor, and develop the Commercial Department and Design Office teams.
• Establish clear objectives, KPIs, and development plans for team members.
• Manage the day-to-day activities of the departments under your responsibility.
• Allocate resources and priorities to ensure efficient quotation preparation, project execution, and customer support.
• Foster a culture of accountability, collaboration, customer focus, and continuous improvement.
• Support recruitment, onboarding, training, and succession planning activities.
• Conduct regular performance reviews and identify opportunities for professional development.

Continuous Improvement

• Contribute to process improvement initiatives across commercial and operational functions.
• Support the implementation and effective utilisation of ERP and CRM systems.
• Provide management with market feedback regarding industry trends and customer requirements.
• Work with senior management to enhance business processes, profitability, and customer satisfaction.

Requirements

• Strong communication and relationship-building skills.
• Ability to manage multiple projects and priorities simultaneously.
• Commercial awareness with a strong customer-focused mindset.
• Excellent organisational, leadership, and problem-solving abilities.

Education and Experience

• Experience in manufacturing, engineering, sheet metal fabrication, precision engineering, or a related technical industry.
• Proven experience in project management, business development, account management, or commercial management.
• Previous experience leading and developing multidisciplinary teams.
• Ability to interpret technical drawings and manufacturing requirements will be considered an asset.
• Proficiency in Microsoft Office and ERP systems.
• Fluent in English. Additional languages will be considered an asset.

Benefits

• Phone allowance
• Performance bonus