Head of Client Relations

Our client is a company operating in Electronic Money. As they are growing, they would like to engage a Head of Client Relations

The Role

• Ensure that the applicable procedures are implemented and these are all performed in accordance
• Ensure standardised operations within the team
• Set strategy and targets for client portfolio growth
• Lead the team and train them
• Prepare reports on the department and client performance

Experience & Qualifications

• Have a minimum 3 years experience in corporate banking or similar
• Have a minimum 1 year experience working in a management position leading a team
• Having education in Finances, Economics, Banking or similar would be considered as an asset
• Knowledge about payments would be considered as an asset
• You must be fluent in English.  Knowing Russian will be considered as an asset
• You  must have solid knowledge of Microsoft Office

Skills

• Have excellent communication skills
• Be analytical and have good time management skills
• Be able to work independently and as a team leader

Reference MT061