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Crew Member
The Crew Member must be passionate about food and willing to work in a fast-paced environment. Working as a crew member at our restaurant is the perfect way to start your career and gain valuable experience in customer service, food preparation as well as time management.
Responsibilities:
- Assist the kitchen with the preparation of food items and ensuring the food preparation areas are clean and hygienic
- Able to handle guests’ concerns and complaints
- Clean the food preparation equipment and maintain a clean and sanitary work environment
- Complete any other assigned tasks as necessary
- Dispose of trash and other refuse in an environmentally safe manner
- Ensure fast and timely food service to customers
- Ensure to follow all Hugo’s Burger Bar safety and security procedures
- Give genuine attention to every customer, treating them with genuine friendliness and care
- Input orders into a point-of-sale system and accept payments using a credit card reader or cash register whilst calculating change accurately and efficiently as possible
- Maintain a neat and tidy appearance by adhering to the company dress code
- Perform duties to keep the facility and equipment clean and inviting
- Participate actively with other crew members and managers to meet sales target during your shift
- Routinely inspect restroom areas for cleanliness and perform necessary sweeping, mopping and sanitizing
- Sort, store and distribute stock items as necessary
- Wash and sanitize all utensils, dishes and cooking equipment and make sure they are stored in their correct place
- Work together with the kitchen team to prepare food while following cooking, safety and sanitary requirements
Qualifications & Assets:
- A great team player and understanding the importance of health and hygiene
- Ability to work under minimal supervision
- Ability to multi-task with the ability to perform well in a fast-paced environment
- Able to read and follow standardized recipes
- Able to work on a shift basis including evenings, weekends and public holidays
- Must be able to speak and write in English
- Previous experience is not necessary but will be considered an asset
- Knowledge of proper food handling procedures
Hugo's Group:
Creator of innovative lifestyle experiences and powerful brands established in Malta since 2005, Hugo's Group has sharp expertise in festive, premium catering and hospitality. Between restaurants, bars, and luxurious hotels (Hugo’s Lounge, Hugo’s Terrace, Hugo’s Pizza & Pasta, Hugo’s Pub, Hugo’s Burger Bar, Bacco By Hugo’s, Infinity By Hugo’s, Hugo’s Boutique Hotel 3* and H Hotel 4*) we strive to enlighten the senses through inspired settings, a high level of customer service, exceptional food quality, affordable prices, dynamic music concepts and state of the art video and audio systems. We form an integral part of the island’s entertainment industry, with all our venues centrally located in and around Paceville, Malta’s central hub for socializing and nightlife. We are an ecosystem of brands and places, sharing the same culture of excellence and the same creative drive to exceed the expectations of our guests. Our ambition is based on five fundamental values shared by all our collaborators:
H – HIGH STANDARDS
U – UNWAVERING COMMITMENT
G – GROWTH AND LEARNING
O – OBJECTIVE DRIVEN
S – SUCCESS
Our employees are the core of what makes our group’s success, thus we care about their growth and aspirations by encouraging internal mobility, whether within functions or brands. We strive to provide leadership in shaping an inclusive culture that drives excellence, diversity, and innovation by supporting talent, engagement, and employee work experience. Hospitality is a value of the future, and we intend to embody it. Would you like to become part of our vibrant team?
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