Junior Sales & Customer Service Representative

Ta' Xmun Caterers in Malta is currently looking to recruit a Junior Sales & Customer Service Representative to join their team on a full-time basis.

Overview:
We are looking for a motivated and enthusiastic individual to join our team as a Junior Sales & Customer Service representative.
In this role, you will be responsible for providing exceptional customer service and driving sales for our company.
This is an excellent opportunity for someone who is looking to kick-start their career in sales and customer service.

Responsibilities:

• Assist customers with inquiries, orders, and returns in a timely and professional manner
• Actively promote and sell products to customers through various channels, such as phone, email, and in-person interactions
• Maintain a thorough understanding of our products and services to effectively communicate with customers and address any concerns or questions
• Collaborate with the sales team to meet and exceed sales targets and contribute to the overall growth of the company
• Handle customer complaints and escalate issues to the appropriate department when necessary
• Keep accurate records of customer interactions and sales transactions
• Continuously strive to improve customer satisfaction and retention rates.

Requirements:

• High school diploma or equivalent; some college education preferred
• Prior experience in sales or customer service is a plus
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced and dynamic environment
• Strong problem-solving and decision-making abilities
• Proficient in Microsoft Office and basic computer skills
• Willingness to learn and adapt to new processes and procedures
• Ability to work independently and as part of a team
• Flexibility to work weekends and holidays as needed.