Customer Support Agent - Customer Service jobs in Malta - November 2024
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Customer Support Agent

Konnekt

Published on 15 May 2024

Expired on 14 Jun 2024


We are looking for a Customer Support Agent to work on day basis offering customer support mainly over the phone and going out of their way to help with customers’ queries. 

Responsibilities:

  • Maintaining a positive, empathetic and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries and/or complaints
  • Communicating with customers through phone, email, social media and live chat.
  • Give customers appointments for their vehicle maintenance at the company’s workshop.
  • Participate in the processes that are required for the workshop to offer an excellent service.
  • Communicating and coordinating with colleagues as necessary.
  • Ensure customer satisfaction and provide professional customer support.

Requirements:

  • Have an O-Level standard of education.
  • Be fluent in Maltese and English language.
  • Be computer literate
  • Have some experience working with customer support.

Working Hours

  • Week 1: 07.30hrs till 16.15hrs
  • Week 2: 08.00hrs till 17.00hrs
Benefits
  • Health Insurance
  • Life Insurance

Konnekt:
Established in 2007, Konnekt has grown into Malta's leading job agency. Our team is here to simplify your job search by presenting over 400 career options across various fields. We have robust connections with top employers in Malta, making us the ideal choice for anyone considering a career change.
At Konnekt, we believe in straightforward actions and staying true to our values. This commitment has been the driving force behind our success. Whether you're seeking new opportunities or exploring a different career path, we are your reliable partner throughout the process.
Our website provides more insights into our approach and the array of services we offer. Take a moment to explore and discover how Konnekt can be instrumental in shaping your professional journey.

time
Full Time
Job Type
experience
Entry (0-12 months)
Experience Level
category
Customer Service
Category
industry
Automotive
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