Apco Limited in Malta is currently looking to recruit a Technical Operations Coordinator to join their team on a full-time basis.
THE POSITION:
The ideal candidate will be reliable and organised. Based in Malta and working alongside the heads of department, the Technical Operations coordinator will provide high-level support to management and to the automation, security, and administrative teams through the performance of a variety of tasks related to administration, scheduling, communication, and coordination.
The Technical Operations Coordinator will be responsible for ensuring the efficient and professional operation of the Company, including daily operational activities, logistics, as well as customer success.
Duties include scheduling and coordinating tasks for technicians, logging support calls, processing and validating time track records, preparing monthly reports, maintaining the company’s service management tools and assisting the technical teams with their day-to-day requirements.
The Technical Operations Coordinator will be the primary point of contact for our clients and will be responsible for managing service and support requests through a range of channels, investigating, escalating, and following up as required.
The Technical Operations Coordinator will also handle first-line support and will manage the processing of documentation.
ABOUT US:
Apco Limited is a leading provider of automation solutions and security systems in Malta.
The Company specializes in delivering sector-specific solutions to clients in various industries, including banking, fuel, retail, and hospitality.
Apco Limited partners with a wide range of international brands, such as Diebold Nixdorf, Thales, Gemalto, Gunnebo, Gilbarco, PACOM, and KEBA, to provide state-of-the-art technology to clients. Its solutions include cash management, self-service kiosks, and electronic security systems.
Apco Limited forms part of Harvest Technology plc.
THE REQUIREMENTS:
The successful candidate will have: