Front Desk Representative (Hybrid)

Centrecom is looking for Hybrid Front Desk Agents to help with any administrative and customer service tasks such as assisting customers face-to-face and over the phone, and providing support with any queries or complaints.

Candidates will be assigned to on-site locations across Malta's North, Central, and South regions. This position is based on either 40 or 30 hours per week and rostered between Monday and Saturday.

More about the role and its responsibilities.

This position calls for a responsible and diligent candidate to join our highly motivated and professional team of Front Desk and Contact Centre personnel, who share the same passion for work.

Selected candidates will be scheduled to work from different locations close to their residing area when they are requested to replace other representatives. 

You will be offered an incentive allowance plus an attractive performance bonus over and above your annual salary.

This is by far an excellent opportunity for those who enjoy meeting new people every day, and for those who want to start a new path in the customer care industry.

Training will be provided and delivered on a full-time basis during office hours from our head office in Mosta and selected candidates will also receive on-the-job exposure sessions.

Requirements.

• Excellent computer skills, preferably in possession of an ECDL certificate.
• Fluency in both Maltese and English, both spoken and written, is a must.
• Excellent communication and listening skills.
• A can-do attitude and the ability to work on their own initiative with limited supervision.

What we have to offer.

• Job based on an indefinite basis
• Health Insurance
• Mobile schemes
• Gym packages included
• Training and development
• In-house canteen serving different healthy food
• Monthly events
• Free on-site parking at our Mosta Head Office
• Staff discounts in over 50 businesses