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Paddy Power Betfair

Fraud Team Leader

Central Malta
Posted date | 02/01/2017 Closing date | 01/02/2017
Full Time Management
Risk & Fraud
Job Vacancy: Fraud Team Leader

Role Summary
Reporting into the Fraud Manager, this role is responsible for supervising a team composed of Fraud analysts and/or Fraud shift leaders, prioritising their work with accountability for team performance. You will be managing the Investigation & Aftercare function based in Malta.
 Key Responsibilities:
  • Lead, develop and motivate team members to achieve overall business objectives.
  • Conduct regular meetings with team members on a monthly basis, focusing on development and succession planning to improve business and team performance.
  • Manage the daily performance of Fraud team members to achieve/exceed business targets, whilst maintaining excellent customer outcomes.
Essential Skills & Experience
  • Experience in dealing with Chargebacks within a Fraud environment.
  • Proven experience of managing work load and service levels in an operational area.
  • Ability to manage senior stakeholders to deliver results within specified deadlines.
  • Have demonstrable managerial experience within the Fraud industry.
  • Ability to process and interpret financial data to aid decision making.
  • Report writing - the ability to write accurate and timely reports.
  • Motivate, lead and support team members.
 Desirable Skills & Experience
  • An understanding of banking/ payment products and associated monetary flows.
  • Advocate of Paddy Power Betfair values.
  • Online betting or casino experience.
  • An understanding of key legislation, regulatory bodies and best practices within the fraud industry.
  • Experience managing, coaching and developing team members.
Kindly submit your application using the Apply Now button.

About us:

Paddy Power Betfair plc was formed in February 2016 from the merger of two of the fastest-growing online betting operators in the world; Paddy Power plc and Betfair Group plc. Paddy Power is a multichannel (online and retail) betting operator widely seen as one of the most distinctive consumer brands in Europe. Betfair is an innovative online-only betting operator.

The combined Paddy Power Betfair group is a significant scale player in the industry, with total revenues of £1.3bn coming from a market-leading presence in the UK, Ireland, Australia and the USA, as well as across Europe.  We employ over 7000 people with a strong focus on online (80% of revenue) and fully regulated markets (95% of revenue). We also operate two of the most exciting international sports betting operators; Sportsbet in Australia and TVG in the USA.

What gives us that extra special edge is our people. People with the passion to push boundaries. People who revel in doing the unexpected. People who – day in, day out – help us to beat the competition in some highly competitive markets. The customer is at the heart of everything we do and above all we value people who go the extra mile to consistently deliver exceptional service.

Doing things differently, believing in ourselves and each other, and never settling for second best has led to double digit growth, and it also means our employees are readily equipped to step up and excel their careers. So if you share our passion, and you’ve had enough dull moments in your work life to last a lifetime, join a team at the heart of the action, ahead of the pack and pushing boundaries at Paddy Power Betfair.


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