Customer Support

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Grasswood Entertainments
Employer

Customer Support

Central Malta
Posted date | 14/06/2017 Closing date | 14/07/2017
Full Time Entry
Customer support
Job Vacancy: Customer Support 

At Grasswood Entertainments Malta, we are looking to recruit a Customer Support individual on a full-time basis.

Responsibilities:
  • Manage large amounts of incoming calls + Generate sales leads
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Meet personal/customer service team sales targets and call handling quotas
  • Provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Take the extra mile to engage customers

Requirements:
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritise, and manage time effectively
  • Speaks fluent Spanish/Italian-English is a must +other Languages would be  an advantage
We offer Attractive salary + bonuses

Kindly submit your application directly to us using the 'Apply Now' button. An immediate start is available to the right person.


About us:
We are a young and 
well-consolidated company in the field of Igaming.
 
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